BPO companies in the Philippines are expecting to report double-digit growth this year due to strong market demand.
According to the Contact Center Association of the Philippines (CCAP), the positive outlook of these firms was based on the forecast of nine per cent of 2021 revenue growth for the sector. CCAP Chairman Benedict Hernandez noted that the Philippine outsourcing industry has experi-enced an “uninterrupted year-on-year growth” since the 2000s.
The 2021/2022 NSW Going Global Export Program is now open for applications. Over the next 12 months eligible NSW businesses will be supported to expand into global markets. Through the pro-gram, free engagement programs will be delivered to provide Australian businesses with the knowledge, expertise, and support they need to expand their business to the right customer in the right global markets.
The Philippines is poised to be the next hyperscalers hub in the Asia Pacific (APAC) region as the country’s digital and economic profile continues to gain ground amid the coronavirus pandemic, ac-cording to government executives.
Hyperscalers are global technology companies providing cloud and internet-based services, which require huge amounts of space, power, and connectivity because of their massive customer base and user demand surges. Alibaba, Google, Microsoft, Amazon, and Facebook are just some of the major and more prominent industry players.
