Philippine firms representing the Healthcare Information Management (HIM) Sector highlighted the Philippines’ IT-BPM capability and growing opportunities in Healthcare IT services during a webinar held 31 March 2022.
“For many decades, I have witnessed how Filipino nurses and caregivers have given the Philippines a reputation of delivering high quality healthcare services,” Maria Lourdes Salcedo, Philippine Consul General to Melbourne said during the opening remarks of the webinar entitled: Philippines: Asia’s Hub for Healthcare IT and BPM Services.”
“In recent times, the country has also contended alongside countries such as India in computing and IT services, particularly in voice and business processing,’’ she continued.
Despite the pandemic, the IT-BPM industry remains a key pillar of the Philippine economy. The total revenues increased by 1.5% and headcount expanded by 1.32 million in 2020, according to the Health Information Management Association of the Philippines (HIMAP), the country’s HIM industry association.
The Philippine HIM industry is one of the biggest and fastest growing offshore location for healthcare payer outsourcing. The industry is composed of a large pool of medical professionals, including US-licensed nurses with growing capabilities in high-value services such as clinical research, analytics, and life sciences which completes the patient’s journey from the provision of care to prevention and population management of diseases.
The event was organised by the Australia Philippines Business Council (APBC) Victoria in partnership with the Healthcare Information Management Association of the Philippines and the Philippine Trade and Investment Center – Sydney (PTIC-Sydney) to promote the country’s capabilities in Healthcare IT and BPM services and foster a deeper trade and investment relations between Australia and the Philippines.